Terms & Conditions
Last Updated: October 2026
Please read these Terms & Conditions carefully before accessing or using the services provided by Airvantra ("we," "us," or "our") at airvantra.com or via our telephone reservation assistance hotline.
1. Service Overview & Nature of Service
Airvantra operates as an independent travel concierge and flight search assistance service. We assist customers in reviewing flight routes, schedules, departure options, and new airline ticket reservations across domestic and international carriers. Airvantra is not an airline. We do not operate aircraft or provide passenger air transportation services.
2. Airline Fares, Rules & Ticket Policies
All flight bookings, tickets, and reservations made with the assistance of Airvantra are strictly subject to the contract of carriage, fare rules, and cancellation policies of the issuing airline carrier. Please note:
- Airfares are dynamic and subject to real-time seat availability until the ticket is fully issued and confirmed.
- Baggage fees, seat selection charges, in-flight amenities, and change fees are set by the operating airline.
- Changes, cancellations, or refunds are governed strictly by the airline's specific fare rules for your ticket class.
3. User Responsibilities & Passenger Information
When requesting flight reservations through our representatives, you agree to provide complete, accurate, and truthful passenger information matching government-issued identification (such as a valid passport or driver's license). You are solely responsible for ensuring you possess all required travel documents, visas, and health clearances for your destination.
4. Independent Concierge Fee
In certain instances, Airvantra may apply a transparent concierge service fee for phone reservation search, routing optimization, or date assistance. Any applicable concierge fees are clearly communicated before payment authorization.
5. Intellectual Property & Trademarks
The Airvantra name, logo, design system, website content, and domain (airvantra.com) are the intellectual property of Airvantra. All airline brand names, trademarks, logotypes, and airport codes mentioned on this site are the property of their respective owners and are used strictly for identification and comparative reference purposes.
6. Limitation of Liability
Airvantra shall not be liable for any flight delays, cancellations, schedule modifications, mechanical difficulties, weather disruptions, lost baggage, or airline insolvencies resulting from carrier operations. In all instances, our liability is limited strictly to any service fees paid directly to Airvantra.
7. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
8. Contact Information
For questions or assistance regarding these Terms & Conditions, please reach out to:
Airvantra
Website: airvantra.com
Email: support@airvantra.com
Phone: +1 (888) 409-3898