Privacy Policy
Last Updated: October 2026
Welcome to Airvantra ("we," "our," or "us"), accessible via airvantra.com. We respect your privacy and are committed to protecting any personal information you provide when using our website or contacting our flight assistance concierge by phone.
1. Information We Collect
When you contact our flight assistance desk or interact with our website, we may collect the following information:
- Contact Details: Your name, phone number, email address, and billing address.
- Travel Information: Origin city, destination city, preferred travel dates, cabin class preference, and number of passengers.
- Passenger Identification: Full names, dates of birth, and gender as required by airlines and government transportation safety authorities (such as TSA Secure Flight).
- Technical Data: Browser type, IP address, device information, and interaction data collected through cookies to ensure website security and performance.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide flight search, schedule review, and ticket reservation assistance.
- To communicate with you regarding your flight itinerary, booking confirmation, or customer service inquiries.
- To process transactions securely through accredited airline booking systems and travel partners.
- To comply with regulatory and legal requirements mandated by aviation authorities.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information may only be shared with:
- Airlines & Travel Consolidators: To issue tickets, confirm reservations, and fulfill travel services on your behalf.
- Payment Processors: To complete secure billing for ticket purchases and concierge services.
- Legal Authorities: When required by applicable law, court order, or governmental regulation.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights & Choices
Depending on your jurisdiction (such as California or other U.S. states), you may have the right to request access to, correction of, or deletion of your personal data. You may also opt out of non-essential communications at any time by contacting us.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
7. Contact Information
If you have questions, comments, or concerns regarding this Privacy Policy, please contact us at:
Airvantra
Website: airvantra.com
Email: support@airvantra.com
Phone: +1 (888) 409-3898